Don't bother showing up here unless you have spare time on your hands to take your chances. After reading so many nice reviews on here I thought I would give this place a shot. I called ahead to see if they had room to fix 2 nails. Sure - come at 7:30 they said and don't be late. I came at 7:31 - the girl at the front had no idea what I was talking about and couldn't understand me. The other girl told me everyone had left. Apparently I was late and they don't accept late appointments. I'm sorry - its my bad, but in the 60 seconds extra it took me to get there everyone left? That is completely ridiculous. Also - as we all know it takes little to no time at all to fix TWO nails. The employees couldn't even be bothered to call me and tell me everyone was leaving? Such a waste of time considering I left work specifically to come to this place. Terrible customer service experience.