This company is a Class Act. My family went to a neighborhood event today that had hired this company to do face painting and balloons. The event was supposed to end at noon but at 11:55 the two princesses told the last four little girls in line sorry they were done. Didn't even offer to paint a real quick heart for 10 seconds on each of their faces. Once my girls stopped crying I called the company and left a message for the owner. The owner proceeded to call me and send two more princesses to OUR HOUSE to paint my daughter's faces! That is what I call amazing customer service !