| rev:text
| - This place as reopened and should have stayed closed.
You know when you see an old friend whose life is falling apart because they make shitty decisions, and you feel bad and want to help but no you can't do anything? That's how I felt at my latest visit to the Ultimate.
Literally the worst hair experience of my entire life.
3 or 4 years ago, I use to go there all the time to have my hair colored. It was such a great experience, the place was always packed and full of energy. It felt high end.
Then I moved away and stopped coloring my hair (correlation not causation).
I was back in the area and decide that I'm ready to go blond again so the first place I thought to call was Ultimate. I discovered that Linn (the amazing woman who colored my hair previously) was gone. That's when I should have backed out, but I didn't because the receptionist assured me they had everything written down and could do exactly what Linn did, and that she'd book me with a senior stylist.
When I arrived I was a bit taken back by how empty it was. I went in on a Thursday evening, so it should be have been packed. There was the receptionist, the owner, and the "senior stylist" who did my hair.
The other 28 stations were dusty. No one or nothing was in the manicure area. It looked like a ghost town.
I described what Linn did, the "senior stylist" had the colors Linn wrote down but said she would do a slight variation. The owner assured me the "senior stylist" was fantastic and to trust her.
When Linn did my hair the first time I had a full head of foils and came out blond (natural hair dark brown). When the "senior stylist" did my hair I came out looking like I was from the 90's with chunky golden blond streaky highlights - think Spice Girls. She also added a carmel brunette low light.
Keep in mind, I specifically asked for a cool blond, those two colors are completely opposite.
I was mortified. Completely mortified. Aside from that, she had stiletto nails that hurt and her pants kept falling down, so she's go from her hands in her pants to pull them up to touching my hair.
The entire experience was uncomfortable.
I told the "senior stylist" that I was not happy and she was upset that I didn't understand how going blond works. Turns out she graduated from beauty school last year and she is probably a senior stylist because she's the only employee.
When I explained why I was not happy the receptionist said it'd lighten up with the summer sun. That's not what I'm paying $140 for.
Also, the entire place was empty but the receptionist came over and used the hairspray next to me, spraying it over my Louis Vuitton purse.
They gave me a discount price of $90. When I was leaving I overheard another customer ask the owner if any of her employees or customers were coming back and she said she was working on it.
I didn't realize the place shut down.
The Ultimate now is not the Ultimate it was years ago. It's horrible and I strongly advise against going there.
The next morning I went to Tempt'd (2 blocks away) where I had a great experience in a fun, relaxing environment and I walked out blond, in one sitting.
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