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| - The short: Reiterating what other reviewers have said, the office staff is rude as hell and this is clearly a "patient mill" as doctors rush every appt/procedure. The one star I'm forced to give goes to Keionna of the office staff, as she is the only decent human I dealt with in the time I used this awful place.
The long:
I had Dr. Yatin Patel and his assistant, S. Laurino. Both ignored my main symptom of dizziness after eating *anything*. Like another reviewer, after a 10 minute chat I was immediately prescribed a PPI, told I have a gallbladder problem, and sent to do a HIDA scan. Well, after doing the HIDA (which is radioactive, but Patel of course discounts the severity of this as it "shows function"), my gallbladder was shown to be working at 96% efficiency (less than 30% being threshold for removal). I'm not 60 years old and diabetic; I'm 33, athletic, and take great pains to splurge little/eat healthy/exercise- would have liked a little more than a hunch before taking a radioactive test for gallbladder dysfunction. No apology, of course.
After endoscopy in which all three of the people present including Patel made $1200+, I was shown to have stomach ulcers. PPI up to this point and after wasn't doing anything for pain or weird dizziness, so maybe not acid probs I ask of Laurino? Still, she puts me on another acid-blocker, sucralfate. Does nothing to alleviate symptoms after a month (which, by the way, sucks even more since sucralfate is a really obnoxious drug to take). When I inquired about it through their annoying screening process (you never actually talk to docs or assistants directly unless in appt), I was told to continue set treatment and referred to my GP. Thanks.
After doing tests ordered by my GP, shown to have some iron deficiency and elevated pancreas enzymes. On calling here at GP's behest (due to tests, which were forwarded to this office), told again to stay the course despite no improvement and wait till next appt, a month and a half later. (Again, by some condescending screening person). They'll never see me again.
In summary, if you don't want a doctor who talks and acts like a car salesman and has no urgency about anything (Y. Patel) and office staff who clearly are there to be gossipy with each other, treat you like an annoyance, and don't have answers to basic insurance questions, don't go to this place.
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