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  • I have read many of the reviews here stating that they have had customer service issues wit the Fitness Connection. I can not refute any of these claims because I haven't experienced any customer service issues yet but I will add that I have never joined a gym that didn't have horrible service or issues when you were trying to quit. If you are going to join a gym and then quit three days later maybe you shouldn't have joined a gym. The Fitness Connection has a one week free trial so that you can try it out before you join, this would aleviate any buyers remorse or issues one might have early on. My experience has been fine so far. I go to the gym, I workout and I go home. Just the way I like it, I don't bother anybody and nobody bothers me. The staff is always friendly and considerate when I arrive and when I am leaving. I have seen staff members cleaning up each time that I have been there. People on here complaining about the cleanliness of the facility have obviously not been to the YMCA here in Ballantyne or the Greenway facility in Fort Mill yet, those locations are filthy and have questionable service. I would imagine that the people who are concerned with staff friendliness, aside from those with membership issues, are attention wh*res that need constant affirmation to make them feel special. This gym is what it is, a gym. You go there to workout and take care of your fitness needs. If you need more attention or extra service I suggest you find a nice spa or psychologist to make you feel better about yourself. Go to the gym to work your body and mind not to hear other people tell you you're special! I am sorry for the ones who have had membership issues and I fully expect to have such issues myself when I decide to terminate my membership but what gym is there where quitting isn't like getting paroled from jail or getting out of a cell phone contract. Best of luck to those who have had issues, I hope you find the place for you. If you want to get a good workout and you don't want or need excess attention this is the place for you!
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