I took my 10 year olds to Xtreme Air to meet some friends for some spring break fun. They were playing dodge ball along with their friends' 4 year old sister. There was a boy also playing who was upset he was hit and was out and started yelling to the kids "Shut the F*%! Up!" In front of the 4 year old (and this said boy was probably about 8). The kids went and told the supervisor and he found the child, spoke with him and cut off his wristband, thereby ending his time. Justin (the supervisor/manager) dealt with the situation in an extremely professional way. He even gave us all 1 hour passes for the hassle the kid caused. I have taken my kids to KTR many times and there have been issues with poor/aggressive behavior and when my kids have reported it to the workers, they have done nothing. I am very impressed with Xtreme Air and their commitment to making the place a safe and enjoyable experience. We will definitely be back. Thanks Justin & Co.!