I brought in a cassette from 1983 and despite the condition they were able to create a CD of very good quality for me. I also brought in 2 VHS tapes from 1993 that weren't in very good condition and they were able to create a high quality DVD. The prices were very affordable and the finished product was first-rate. The tapes and CD were ready within a week. Definitely plan on using them again. Thanks guys!