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  • I agree with another post: Do not use this spa for anything! A year ago I went to this med spa with a Groupon and had an unpleasant experience. I showed up and they didn't have my appointment, I couldn't get an appointment for weeks, the receptionist gave me the wrong information, etc. As someone else said, you get what you pay for. I received a Groupon this year for Christmas from my husband. He was excited to give it to me and did not have any idea about my experiences with the med spa. I didn't mention it to him and decided to give them another try - why not...things can change. They didn't. I made an appointment - again weeks to get in (although a nice receptionist did help me when I had to reschedule my appointment for a meeting-she found an appointment within a couple weeks of my cancellation). I talked to the receptionist about my Groupon and what it would cost for extra units outside of my Groupon, etc. I took time from my extremely busy work schedule and arrived at Two Drops only to be told that I cannot use my Groupon because I wasn't a first-time client. "If I had read the fine print, I would see that it says it is valid only for first-time clients." She repeated this over and over - completely condescending. Disrespectful. Extremely awful customer service and condescending. They just want quantity and don't care about quality. They are fine with letting people line up like cattle to get their Groupon's redeemed - they don't look for long-term clients. Great business model. Okay. Fine. I didn't read the fine print. I got it as a gift!!!! Why would I read the fine print when I got it as a gift? How would my husband have any idea about what med spa I like or don't like?? Or where I've gone before? We talk about more interesting topics. I was excited about the gift and thought it was cute that my husband was excited and hesitant to give it to me (he didn't want me to take offense). They were willing to put the amount towards the treatment, but I couldn't get what I was given. The thing that made me so irate was I got it as a gift! It was clearly a gift and they wouldn't honor it. I wanted to get what my husband had given me! I really didn't want to give them one dollar more - for obvious reasons. I was so angry that I stormed out and I am not someone who storms, but both times I've been there I've been treated with a condescending and disrespectful attitude. This isn't a good place.
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