Typically I have have always had a mediocre experience at this Applebees. This time however was probably the worst I have experience so far. I do not expect much out of this location however anything worse then my typical experience is unacceptable.
Wait time: anytime I go it's usually between 5 and 6 so the wait time is usually always around 15 minutes. This time the wait time was the same but the greeter didn't even greet me with a Hello welcome to Applebees. Instead I had to go up to her and ask her to put my name down.
Waitress: After being seated we didn't see our waitress for another 10 minutes. This means we didn't even order our drinks yet. Finally when she made an appearance we gave her our drink order, ice tea and sprite. Took another 10 minutes.
Food: I get the same thing every time, steak and veggies. My 6 year old daughter got the 4 ounce steak from the kids menu. Medium rare for both of us. Took about 15 mins to get our food which was typical... but this time my steak looked like one of those processed steaks. Like the kind you buy in the bag at the grocery store precooked. It was done med well. My daughters 4 ounce steak, which looked like a small hockey puck, was rarer than mine. My steak tasted funny, I couldn't even finish it all. And it comes with seasonal veggies which happens to be broccoli, ALL YEAR ROUND. Half way through eating I was done with my ice tea awaiting a refill that never came. When we were done eating we waited for about another 15 mins for our waiting who I had not seen for at least 25 mins prior. I had to ask the buss boy to get her for me. My daughter really wanted desert and it was out date night so I agreed even though I just wanted to leave at this point. When our waitress finally came around I gave her the order we got the dessert soon after, and then we did some more for her to come back around so we could get the check. 10 minutes goes by again and she finally chose her face and asked if we want the check.
I did overhear her talking with the table behind us saying that she only started about a week ago, so I gave it the benefit of the doubt and chalk it up to she was new. I still gave her a $5 tip on a 30 dollar bill only because of this reason.
All in all I do not think I will go to this location again not so much because of the experience I had with the waitress but more on the food was less than mediocre this time and I couldn't even finish it.