This place had generally good reviews, but I had an entirely different experience. It was a very disappointing.
A friend and I had decided to go because we wanted to try their dim sum. I had heard from friends that it was great. We walked in about 12:15 and did not leave until about 2:30. In my opinion, that is way too long for an hour lunch break.
We walked in and it was very hectic. The waitresses were yelling and the tables were still dirty from the customers who had left. We went up to the counter to order, but she told us to sit down with our menu. We saw a bunch of people walk in and order at the counter so we filled in our sheet and brought it up. At this point it was about 12:30 before she even took our sheet because the waitress were taking care of the customers who had just walked in.
So we sat there and waited, and waited and waited. 30 minutes had gone by and nothing. 40 minutes. Nothing. We were very upset because we only had a short lunch break. About 43 minutes later, our first dish came out. Slowly, our little dim sum dishes came out. One by One. Our dishes were being thrown on the table without care and the waitress just left without telling us what it was. We went up to get some hot tea as well and both containers were completely empty. We to complain and the manager said that this was a new girl and she didn't really have a handle on things yet. Our last dish came about 45 minutes later from our first dish.
A few of the dim sum dishes were really tasty, but it did not make up for lack of management and service skill. I do not think that I'll ever be returning.