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| - I've given this place a handful of chances (at least 5 visits) but it seems every time I pick up my dog the cut isn't what I asked for, plus other little things here and there that I will explain in this review. It seems that each visit, the face and head are never clipped and shaped how I asked, and the base of the tail is never clipped up the 2 inches like I had asked either. My dog is one of the easiest dogs to groom (spoken by the owner herself), yet somehow always looks different than what I has asked for when I pick her up, so these issues cannot be blamed on a squirmy, difficult/misbehaved dog.
The last two times I requested bows be put in the ears, she said no problem she can do that, but both times my dog got a bandana (not a huge deal but this just goes to show you how they don't really listen to their clients). A one time forgetful mistake I can completely understand, but twice in a row? Ehh, no excuse.
Write it down or something if you can't remember.
My dog's inner ear hairs have never been plucked and her mild tear stains never touched/washed when I pick her up either. I've read a truly good groomer will always pluck the ears when needed on certain breeds unless asked not to by the owner. This is very important to do as dogs with hair growing in the ear can easily develop infections such as yeast in the ear due to no air penetrating the ear canal causing moisture to build up. I do this to my dog myself at home with ear powder from the pet store so it isn't a huge deal for my dog and myself, but again, this just shows that what should be done each visit is not.
Truth is I've never said anything because I do not want to be confrontational, plus her prices were so fair. I just thought "oh well, I'll fix the mistakes at home with my own scissors." However the last time I picked up my dog the price jumped up $5 no explanation. So unfortunately I will not be bringing my dog back here if her prices are going to be the same as many other surrounding grooming salons. Not for the consistent mediocre service.
All in all this isn't a bad place to bring your dog, it's a nice little salon, just don't expect to get what you want out of your pup's hair cut. Because of this I cannot recommend the place.
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