| rev:text
| - My husband and I decided to have lunch here yesterday. I would suggest strongly that the management should either re train or overhaul the front of house staff as soon as possible, that's if they care enough to keep their customers. The food was ok, nothing spectacular but perfectly fine and acceptable for lunch, the restaurant was clean, apart from some dirty dishes which remained on an adjacent table to us for at least twenty minutes or so. The restaurant was moderately busy, but relaxed and not chaotic so they were not rushed off their feet. There were four service staff on duty on the 18th of April 2017. Service was appalling and they didn't have a clue of how to treat customers.
We arrived and waited to be greeted at the front door, but there was no body to greet us for about five minutes. Of course this should have been a warning sign and we should have walked on to somewhere else, but we were quite hungry at the time and so chose to overlook this. Eventually a young waiter came, pointed to a booth which was available for us, but did not physically walk with us to show us to our table, I thought this was bad customer service for a start. We ordered and drinks arrived. I had ordered a starter, which was unceremoniously dumped on the table by the waiter about fifteen minutes later as he walked past with a pile of dirty dishes in his other hand.....gee, thanks, I thought. Approximately forty five minutes after, our burgers arrived, seriously, I could have almost roasted a small chicken in that time. Along with having to overhear how tired the waiter was to his colleagues, we were never asked if anything was ok, did we require a desert, more drinks etc?......Although my husband had a top up of coffee randomly poured into his cup and I had to ask for a coffee, with which I got what appeared to be a "huffy" response.
So we finished our burgers and waited to receive the bill, and we waited, and we waited. There was a button for service to press on the table with a choice of options. We pressed this twice for the bill, no one appeared. An older waiter walked past our table so I asked politely if we could have the bill, he said it would be right with us. We waited for another fifteen minutes, by which time I was furious. We had a forty minute drive back home and I really wanted to get home to continue with some business before the end of day and not get stuck in the late afternoon traffic, It was extremely frustrating. We got up from our table and waited at the front of the restaurant in the hope it would indicate further that we needed to go. There was not one member of staff in the restaurant and another customer had also stood up to try to find somebody.
A couple of minutes later, a young female waitress came from the kitchen with some soup for another table and I told her that if nobody moved their butt to take our payment within the next minute, we would be leaving. Hey, guess what......our waitor arrived with the card machine within seconds like a Genie from a lamp. There was no apology, which would have placated me somewhat, but a backhanded compliment of how he liked my jacket. It was in fact a blouse, which I could have quite cheerfully removed and used it at that point to slap him with.
My advice to anyone shopping in Centerpoint Mall would be to avoid The Pickle Barrel at all cost and if you want a stress free lunch, just go to the food court to relax.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)