I have been going to New Serenity for over a year now and it's because of Shayna and Amy. Shayna has been the only professional that has been able to clear up my acne trouble through her technique and product recommendations. She was patient with me while I got used to using new products on my face, and it ended up to be the best decision I ever made. I will only let Shayna do my facials from now on. She is wonderful!!! Amy works at the reception desk and has been able to help me with so many different needs from coordinating surprise treatments for my mom, to different promotions I want to take advantage of. She is always pleasant and remembered me from my very first visit. She does an amazing job making regular customers feel valuable.