I like lululemon's clothing so it's a shame that this location has never been a pleasure to shop at. The people who work there aren't very friendly and they've often given me a hard time about returns/exchanges, even though lululemon is supposed to have a great return/exchange policy. Whenever I have problems with items, I usually email customer service and am always encouraged to go to a store a talk to someone in person. I usually do, but at shadyside it just never goes well. Not sure why. I don't think I'll come back to this location again.