I brought a house at Auguest ?i went to Macys picked all the furniture before i remodeling my house ?they told me everthing was in stock and i am a person like to perpare ? and i chose all the stuff to match the furniture ?and they kept rush me to deliever and i told them i cant control my contracter ?and two week ago finally they deliever for me but it was a night mare ?they missing a couch and they said it was broken and one two sitter couch the sit was all mess up ? one high one low ? it was like a return ?they make up story how can a leather couch broken ?cause everybody like it ? they gave it to somebody and they discontinued ? i was freaked out ? i spend 13.5on my renovating and sofa is very important to the house ?i almost had a heart attack ?i couldnt find any recliner leather sofa as comfortable as that one ?and i ordered a drawer instead of a chest ?the bed was stain ? the customer services lady was rude ?she forced me to set up the couch even missing one important part called Lover?The delievery guy ignored me cause i want them to take the chest back?they ran away even i tip them without notice me ? whole neighborhood heard my voice called Macy ?they forced me to sign ?After coupon of day i called Macy try to order a floor mirror to match my furniture ? the manager name was Patty ? she asked for my credit card and i trust Macys ?thats why i gave it to her ? and l am a person usually i dont check and they send me a email said they took 150 for the Noworried protection ? i couldnt figure it out and i found out this is insurance for the mirror ? the mirror was 4 hundred something ?Patty didnt asked me about insurance and without my approved took money from my card ? it was scary ? i felt like she robbed from me ?can u believe right now Macys can be like this ? i cant move in because of the couch and the stainky bed ? terrible ? swear to god ?spend 10k something for this kind of scam?