We live a mile and a half from this location and rent from them fairly often as we only have one vehicle. I like this location because they are fast and very friendly. Ray makes things so simple and even helped us upgrade from a compact car to an F-150 with very little hassle, same day. My only complaint is that when we make a reservation (usually more than a week ahead), our vehicle is rarely there, ready on time when we get there to pick it up.
A few weeks ago I reserved a full size car for my husband's 50th birthday as we had company coming into town and wanted to transport people in comfort. When I went to pick up my reservation, they did not have a car for us. I waiting for a while and finally they put me into a Ford transport vehicle. This was the ugliest, oddest looking vehicle and we detested driving it. It did the job of transporting people but was simply embarrassing to drive around.
We'll keep coming back to this location but if they do not have the vehicle we reserve again, we'll go elsewhere.
I'm an Enterprise Plus customer.