We just recently moved out of our rental because the owner was moving back into town and was planning on living in the house. We had our walk through last Thursday and just received our deposit back today (a little over a week later). We received the full deposit back. We cleaned the house immaculately but were expecting some deductions for paint touch up and some slight wall damage. However, the owner of the house is planning on redoing everything and decided not to charge us anything.
On another note because we were so happy with the service we had been receiving from SWG we decided to use them for a home we own in Henderson. They have been our property management company for that house for almost 3 years and we have never had any problems.