| rev:text
| - Overview:
--Probably a perfect hotel if you are between ages of 18-22 and don't care about being away from the strip. Otherwise skip
Note: I've stayed here twice in past 2 months - not my choice
The Great:
--N/A
The Good:
--Spacious studio suites have sleek modern design, hardwood floors, cool view of strip and the Palms tower.
--Nice bathroom with "rain" ceiling shower, ample counter space.
--Very cold, fast acting AC (for those 100+ degree days)
--Efficient and hospitable room service
--Penthouse suite has access to balcony and outdoor jacuzzi (impressive)
--Ghost Bar has a fantastic view of the city but don't go when it's 80+ outside at 1am
--Decent price to room quality value
The Mediocre:
--toilet flushes very weakly so you need to patiently hold down lever each time
--poor light switch access; requires manually turning multiple switches which is a pain when you're in bed. They should have a remote console like Aria or a master switch by bed (unless I totally missed this)
--First time I stayed here room service took my used hand soap but never replaced it so I had to call front desk for it. Never had that happen before...
--N9ne steakhouse - overpriced, over-salted steak, bland seafood - far better restaurants in Vegas
The Bad:
--Location is far off the strip so casino hopping requires a cab ride.
--SMALL, uninspired casino. Feels aesthetically 10 years dated. Surprised they didn't go for a moodier, less brightly lit design like Mirage.
--Two words: Sky Tube. The distance from Palms Place to Palms Casino is far too much of a hike. And the name is a failed promise/missed opportunity. They could have at least surrounded the floor-scalators with polarized glass on the sides so you could, you know, see the sky. As it stands, it's just a long long boring hallway.
--Elevator system is a joke. Only one elevator from Sky Tube to Casino floor (which is brightly lit and hot). The actual elevators to the rooms are divvied up by floor blocks and often take forever.
--Both times I've stayed here the room was missing the welcome binder with room service menus. Both times I called for it and both times it took them too long to bring it up. Inexcusable.
--Internet access is obscenely costly. How is it I can stay at a cheap-o motel and get free wifi but a resort in Vegas charges an arm and a leg for it?
--Half the time I called housekeeping no one answered after multiple rings. I didn't even have my room cleaned last time I stayed because of this problem.
--When I checked out, front desk girl didn't look me in the eye when she said goodbye. I didn't even know we were finished so I asked "am I all set?" and she replied dismissively, continuing to look at her computer screen, "yes." Great customer service! Not.
Summary:
--Don't be swayed by the many glowing reviews on here. Palm Place is a "four-star" underwhelming experience. Unless of course, this is your first time in Vegas, in which case you may blissfully not know what you're missing.
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