Was honored to be hosted at ESCAPEability for my birthday. We had a group of nine and did the Casino Takeover room-- their expert-rated game. This room can actually accommodate up to 20 people and be played in two teams, which I've never seen offered before, but since we were smaller I decided to have us all play together. It's a two-part, two-room game and yes, it's rather difficult. I would venture to say that there were some solutions that we wouldn't have came close to guessing on our own without the clues, but they were really really clever. Luckily, you get four clues for the entire game and we used all of them to escape. You have a phone on loud speaker the entire time that's connected to a worker who can help you get past particularly difficult puzzles.
Overall, I would definitely return because it's a great way to engage your friends in an activity where everyone's involved. The two rooms within the game we did were PACKED with puzzles so everyone had something to do. Everyone was able to solve a part of the puzzle to help escape. This is a great idea for bday parties or just group bonding!