I love the Outback Steakhouse - just not this Outback Steakhouse. Outback has always been a go-to restaurant for my family both when I am home or on the road. Good food. Fair prices. This particular Outback, however, consistently fails to meet a minimum level of quality. On my last visit (the very last!) my food took 45 minutes. It was beyond cool - approaching cold. We had ordered (2) steaks and (2) burgers. Appetizer never came. Drinks never refilled. We were returning from Las Vegas so we ate it anyway. The only three times I saw a server was when we ordered, 45 minutes later with the food, and when he brought the check - well after we were done. I spoke to a disinterested manager who said "Sorry for your experience." Even though I live in Waddell I will now drive to the Arrowhead Outback to eat. 15 additional minutes on the road is worth it for a much better experience!