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| - EDITED: I previously rated this salon 4 stars but it's dropped down to 2 after my last visit! I didn't love it the first time, but decided to come back because of the convenient location. The staff are beyond friendly but the experience was just not great. I made an appointment for my boyfriend and I, and we got there on time, but found that we were waiting a long time. They were really busy so I was understanding and waited patiently, but my feet were soaking in the water for so long while waiting for my pedicure that the water became cold. I also had shellac to be removed from my old manicure so one of the ladies was prompt in soaking my nails in acetone and wrapping them in foil. Since I seemed to be waiting so long, my fingers and nails became super dry from soaking them in acetone. When my pedicure finally started, the lady was really nice! However, she cut my big toe and the polish job was really streaky. It's been a few days since I went, and I've already noticed ingrowns coming in since the pedicure.
My boyfriend was getting a pedicure beside me. During the pedicures, both ladies working on us were complaining and cringing to each other about how big his feet were. Luckily my boyfriend doesn't really care about this stuff, but for some people, it's probably really offensive and unprofessional. His pedicure was just ok - he still had really rough skin callouses afterwards.
During my manicure, she cut me two more times when cleaning my cuticles. I wasn't upset about it even though my fingers were bleeding. However, she kept saying it was because my fingers were dry (from having soaked in the acetone for so long!!!). This was the annoying part! The shellac job was just ok. I asked for square nails but got round, and some big bubbles are visible from the top coat.
Overall, the ladies working were all really nice. I felt awkward throughout the entire experience because everytime a new customer walked in, she kept complaining about not getting any breaks and not getting to eat lunch. I felt bad for her, so still gave a generous tip. Maybe I came on a bad day? But two not great experiences in a row...
I gave a 2 star instead of a 1 because it seems clean, they are friendly, and the location is bang on. If not for these things, it would be a 1 star from me.
OLD REVIEW: Not a bad nail salon! Convenient location for those who live/work in downtown Markham. The salon is very clean and fairly new.
Been here once for a shellac mani and regular pedicure. I was happy with both and will definitely be coming back. LOTS of shellac colours to choose from! Pretty standard pricing - paid around $55 for both.
I give it a 4 star instead of 5, simply because when I went with a friend, the nail tech appeared to be really annoyed and frustrated when she was having a difficult time painting my friend's nails with shellac. She was making it clear that she was annoyed with my friend for having lotion on before the manicure (applying creams/lotions can make the polish streaky). She pulled the classic nail salon employee move and started the chatter with her coworker in another language. I hate nail techs who do that.
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