The doctor I am seeing there is good but is now retired. I stopped going because I had one experience with a receptionnist that was so rude she actually made me cry! The appointment I had in my schedule was dated on the 8th of october but they called 6hours after the appt to tell me it was on the 6th. Before I could explain the mistake or ask what I could do, the lady on the phone kept repeating Id never get an appointment again because my doctor had retired, that there was no other specialist like him in Montreal and that I could forget getting an appointment in any other clinics...etc. I couldnt understand the rage she had on me, then she explained a lot of people didnt show up and that she was pissed off. This women put a huge stress on me and when I told her this, she had a nervous laugh and kept talking over me when I just wanted to know what to do next! She said a lot and left me with no ressources, nothing to do about it...So to this evil b*tch...If you need to vent, see a psychologist. This couldve been all right if she'd had put her emotions aside but she dumped all her **** on me that day and trust me my doctor is not there anymore, im not going back ever.