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http://www.openvoc.eu/poi#funnyReviews
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  • After reading all these great reviews I thought I'd take my Australian Shepherd here for a grooming. I normally use petco but they have been super super busy lately. I called on a Tuesday afternoon and made an appointment for Wednesday afternoon. After talking to Penny about what kind of a grooming I wanted for my dog she told me the price would be about $60-$65. For full cut shampoo and full-service groom I was okay with that price. Drop my puppy off at 3:30 and she told me my dog would be done around 530. 6 o'clock rolled around and I still hadn't heard from her. I called and she told me it would be another 15 minutes or so. 630 rolled around and still no word. So I drove over there to see what the status was and how my dog was doing. Penny was in the back working on another dog with my dog in a cage. After a little small talk she got my dog out and it seemed like a decent cut. The lights out front were off so I couldn't really get a good look at my Aussie. She didn't smell like she had just had a bath and I noticed a few longhairs under her legs. Not a big deal, but for $65 the grooming should've been perfect. By this point it's 7 o'clock at night and I really just wanted to go home. When I got home I noticed a lot more on my dog than I did at her shop. Not only were there long hairs behind all four of her legs, her tail wasn't trimmed at all, it looked like there was a racing stripe in the middle of her back because it was completely missed, and the shave was uneven on her chest and her belly and on all four legs. It looked like Penny was completely rushed in the job and didn't really care. I'm not one to call and complain to a store or shop, I'm the kind that will just never return. There are too many other shops around for this kind of price. I was highly highly disappointed.
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