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  • WORST CAR BUYING EXPERIENCE EVER. Nothing but lied to through the whole process. People promise they will call u back and no call backs. With all the credit info in their hand for days the deal kept changing....we traded in our other car and they still hadn't paid it off weeks later. The old excuse of the check is in the mail to the finance company who is knocking down on my door for another payment on a car we don't have. We were told by the dealership don't worry you won't have to make another payment. Then today 07/15 I spoke with Josh who claims to be a manager of some sort he tells me the check mailed on 07/14. Wait the finance guy told me 4 days earlier it was mailed. So of course more lies. Josh tells me he will call me back in just a few min with more info.. Once again almost an hour no call back. I call back and ask for the general manager and I was told he is not in his office. When I asked to be placed in his voicemail I was told he hasn't set it up. What????!!!! Really......So I call there parent company and about a manager outside of the dealership and am told I can not get phone number and that he is in Colorado in a sales meeting. I see why the salesmen lie because it seems to be from the top down in there culture. Nothing went right with this deal. Lies lies lies and more lies at all different levels. WORST CAR BUYING EXPERIENCE EVER.......so after this I guess the next stop will be a media outlet to help because it seems NO ONE cares about their business to HELP out with a customer issue. I am not even asking for anything anything extra. I just want my trade in paid off so it doesn't hit my credit. Just nothing but the WORST EXPERIENCE EVER!!!!!!!!
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