Easily one of the worst experiences I have had at a dispensary. This was our second trip into the location and the first trip was easy and seamless. This was not the case the second time. They clearly have a number of new people that need more training. And management walks around with their hands behind there backs looking on to the train wreck and does nothing to help. The lady checking people in (the girl with 3 dots above her eyebrows?) didn't have a clue how the system worked. She had to ask 2 different people how to do her job and still was confused. Then when we checked out, there was only 2 employees checking people out and easily 10 employees walking around pretending to be busy. It took 10 minutes just to check out. Do yourself a favor and go somewhere else!