Place has definite potential. Big problem is though they dont interact with the dogs. I recently went on vacation, I like that you can watch your pet on the internet. However, it was very disappointing watching my dog do nothing all day. I dont understand why they dont interact with the animals, all I see is a person walking around, sitting while animals just sit there. There's no toys for the dogs to play with, just a kids jungle gym. Staff is very friendly and seem to know their stuff on dogs. If you dont care that your dog is bored all day then this is the place for you.