Let me start by saying that I used to be a fan. I purchased a used CRV in June and asked about tires, how much was left on the breaks, etc. I didn't get a lot of specific answers but was repeatedly told, "it passed the Honda certified inspection" for tread and mechanical. Shame on me...I didn't press the issue. I got a flat tire today and my husband took it in. He was told there were concerns over tread depth on not just that tire but also the other front tire. From that point on, it has been one set of excuses after another. I don't expect a dealership to take responsibility because I ran over a nail, but I do expect them to answer my questions and concerns about the tread life on the other three remaining tires. They told us they were worn. Here's the thing... I haven't driven enough to have much of an impact on depth..but they tried to tell me I had...using incorrect mileage as evidence. I had mileage confirmed and corrected for the purchase paperwork, thank god. When I gave them the correct mileage and offered to show a copy of my paperwork, they tried to fixate on the tire with the nail. I'm now on my way to have them measure the current depth of my remaining tires against certification standards. MY suggestion because I won't let them get away with selling me crappy tires. They have made a lot of operational errors on my purchase. I had to sign paperwork three extra times. Why should I believe they can measure tire depth? This is insane. Stop jerking around a loyal customer and stand behind your product!!!