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  • My 5 Ton AC unit at my Summerlin residence stopped blowing cool air on Memorial Day. I contacted NRS online via Yelp and Tim responded back to me within mins. Tim dispatched a tech to arrive within a few hours and showed me the unit was leaking frion. I knew I had to decide between a new unit or a potential repair job. To help decide, I requested a leak test (which required nitrogen and a follow up visit) to discover where the leak was occurring. Tim called me back promptly and came out the next day to conduct the leak test. Tim quickly discovered the Leak was coming from the AC unit. As other reviews have stated, Tim is honest and gives you your options. He was never pushy and doesn't trash his competitors to obtain business. I can tell he was competent with his work and I realize that it's not really about the company that you request service from, but the actual person(s). I've read that having the right person to do the install is important. This insures your units continue to work as advertised. I've read many units go bad because the install work wasn't done right. I decided to go with a new 5 ton unit versus a repair which will save me money on electricity in the longer term. Price is very fair and reasonable considering I was paying for he expertise in the install...again which is very important with installing expensive machinery. Tim and his associate Scott completed the 5 ton install and attic work and I couldn't be happier with the service. This was a hot summer Job but Tim couldn't be a nicer guy and patient throughout. I highly recommend Tim and his team for your AC needs. You will get a personable touch that you will not quite see with the bigger companies.
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