Went there during happy hour on a weekday. We sat in the back patio area to watch a band play in the courtyard. The waiter was very prompt in getting us water and to talk about our choices of beers. He even brought us samples. I noticed that when our food and drinks came it was from different people and not the original waiter that stopped at our table. He only took our orders. We ordered wine and it actually took us half an hour to get that drink and I had to go talk to him about where our drinks. We kept saying they were coming. The whole time we sat and watched him as he stood in front of the register and not going to get our drinks. We were just about going to cancel them after about a half an hour waiting when another person who hadn't taken our order came with our drinks.