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  • I knew it was a bad idea to insult my taste buds with Wendy's salt lick menu but my little girl needed to make a restroom stop so We started our dissatisfied adventure. Restrooms were just as clean as the tables, not so nice! The counter guy was pleasant considering he was overwhelmed with his tasks. Trying to catch up from forgetting portions of people's orders while trying to take hours. He did have a good attitude tho! Received our food and I had a nice long black curly hair sticking out of the box before I even opened it to find it nicely tucked into my hamburger. As I approached the counter, the manager was actually on the way out of the back so I was able to bring it to her attention. She quickly apologized and brought me out a new cheeseburger immediately. She thanked me for not yelling at her, which is very much appreciated considering both of us know how people can be with situations like this. Overall, Wendy's in general but this location not ring exempt has always been a bit of a let down to me. I do have to give a shot out to the manager though for her exceptional customer service!
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