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  • Dr. Alyssa has cared for my cat previously. The facility is very nice, and Dr. Alyssa is very professional and caring. It is nice to have a place that specializes in cats. However, it does seem more costly than other veterinarians. They could not find out what was causing my cat to be sick and the bill was over $1000.00 in a very short time. Fortunately my cat got better on his own. Today I called with an urgent problem and the receptionist said they were totally booked (I made the call at 8am) and could not see my cat until the next day. She said I could bring my cat in, leave him there and a vet would see him between clients and call me. The receptionist was not very nice and seemed to be uninterested. This is not acceptable to me. When someone has a sick pet, it is important that they can be seen on an urgent basis. I will not go back there again. I gave 2 stars because once the animal is there, they seem to care. Maybe if a client goes there alot they make room but I am concerned that in an emergency they are unavailable or too busy. Maybe they are short staffed.
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