AFW representative:
Your reply is over used and meaningless. And I wouldn't be surprised if its computer generated. So save your worthless apologies and excuses for the extremely poor customer service.
Future AFW customer: be prepared to have to deal with their crap delivery process....that you PAY for or if you pick up, read other reviews, that is a crap experience for many as well. Buyers, make yourself aware there is a price for shopping here and it is YOUR TIME.
AFW does not value the customers time over theirs.