| rev:text
| - After putting up with this office for over a year, My husband and I are DONE!
The last 4-6 times we went to have labs drawn, the Lab would not be able to find our orders as DeRosa medical once again did not send them. The Lab commented that this happens alot from DeRosa Medical. We would have to leave, wait for the office to open, attempt to call and after 3-6 times of being sent to voicemail someone would finally answer the phone. When someone did answer from one of her many offices, I would attempt to get her to transfer me to the office that I am seen in, but I would either get disconnected, or of course the voicemail. If you leave a voicemail it takes 4-6 hours before they get back to you.
Every pellet insertion my husband received, he encountered a new nurse or usually one in training until he insisted upon someone with experience that knew what they were doing! He would tell them the pain he experienced the last time and they would say, "Oh thats normal with the amount of pellets you are receiving."
In one of his many visits with different PA's the male PA said ,"You aren't taking enough Testoterone, all men should be at 1200." NOW his hematocrit/hemoglobin is so high from excessive testosterone that he has had to have 3 Therapeutic Phlebotamies (Blood draw of 500 ml) and he is still struggling to get his H/H levels down. They were not real confident in handling this situation! I went online to find out about High Testosterone (polycythemia) while I thought this office would have been more informed. He is only in his 40's and is at very high risk for thrombosis and stroke! This is so dangerous! They gave him very little information!
I had an appointment in March for some ear problems. The nurse came in, took vitals and said the PA (David Sorenson) would be in shortly. In comes a Medical Student and she starts to exam me then upon leaving the room states that PA would be in to see me. After waiting a while, the nurse comes in and says,"You're all ready to go, we have your RX." I said, " for what?, I haven't even seen the PA!", she said, "it's for acid reflux." Ear issues are now acid reflux?? You are kidding me!!! I walked out of the office after 1 1/2 hours! Two months later, I get a bill for seeing this PA. I called to let them know, I was not going to pay for a visit when I didn't even see the PA!! I then reported it to my Insurance for Fraud!
Just recently, I did the usual call of 4-6 times to confirm my husband's appointment and when we got to the office, they said, "You don't have an appt." Linda, the office manager came out from behind the petition and said, "Well, we have alot of new girls training on the phones today." So that is our fault. In the same office altercation, my husband asked for his H/H levels after his 1st phlebotomy, since they weren't going to see him for an appt. he had scheduled, and he was told by the front desk girls they couldn't give him that information!! What?!! Upon leaving the office that day, I left a message for Dr.Derosa to please call me. The front desk girls response, "I will have Linda, our manager give you a call." I said, "No, I would appreciate it if you would have Dr DeRosa call me." I have never received her call. This was the second time I had left a message for her to call me. I would not refer anyone to DeRosa Medica.
Please do your homework if you plan on making an appointment with this Medical Office!
We are both looking forward to visiting with our new Dr.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)