Christine is super friendly, honest about the process, and professional. Her laser is the latest technology and it didn't hurt. I had lasers before but it was hot and i had to put on a lot of aloe after. This one was not the same. I did underarms, upperlip, lower legs, and brazillian. At sensitive parts it's a little snappy which is understandable but other parts didnt hurt. I'm scheduled to go in again at the end of may. I will be updating my reviews then!