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  • this update is long overdue, but i am honestly glad i am finally getting around to it because i really feel that i have to give props to the cosmopolitan and their staff for numerous great experiences. This review will finally be a complete review including rooms since i finally stayed here Valet: excellent. we drove in, had a guy show us where to pull up, instantly had us a ticket and had a bell hop getting our stuff off. gave us some pointers on stuff to do until we could check in since we got to the hotel at about 10am and check in wasn't until 3pm. never had a problem with them between the transfer of our bags, car, or anything Check in: i have to say, this is where i was very very impressed. we came back to check in after eating around 12pm and figured me might as well try to get into the room. they let us check in early without early check in fees which was very cool. we ended up upgrading from our city room to a suite. i originally wanted the terrace suite but they gave us the upgrade to a terrace studio and comp'd extra upgrade cost for a fountain view which was very cool. well we got up to the room on the 34th floor, and it was smaller than the room i was wanting (the terrace suite is about 940 square feet, the studio is about 610 square feet). within being in the room for no more than 5 minutes the lady at the check in desk called up to the room and said she wasn't sure if we got the correct room (the one i wanted) so i told her i didn't think so and she told me to come back down to the check in. at this time there was already a line building up at check in, but she had me come straight to her without waiting in line and then upgraded us to the terrace suite for free which gave us a bigger room, better view, and put us 14 floors higher. very good customer service, followed by her giving me a number directly to her for if we needed anything else. they even comp'd us a roll away bed that is normally $30 + taxes a night. Excellent service The room: very spacious, but the hallway from the door to the living room was a little odd. we had 2 seperate bathroom both with showers and everything. there was a master bathroom attached to the bedroom part that also had a large jacuzzi tub and was a little nicer than the living room/hallway bathroom. 2 seperate sliding glass doors to the balcony which overlooked the bellagio fountains and down the strip, it was truly a fantastic view, and we were higher than the top of the bellagio (see my pictures). The balcony was honestly one of the biggest selling points of the room and it was very nice to have and be able to stand outside before clubbing to get some fresh air and prep for the night, or to have a couple drinks as the night wound down. the bed was very comfortable, and there was plenty space for the 4 of us staying in the room, however since there is only 1 bed and the roll away is pretty small, sleeping more than 4 might be a little tough unless people are fine sleeping on the floor. *there is no pull out from the sofa in this room* so keep that in mind. there was a full kitchen which was nice just to have the double freezer to put all our alcohol in, and the fridge to put our other stuff in. but be careful, there are drinks on pressure plates in the fridge so make sure you don't bump them or else you might get charged, along with the pressure plates on the counter. we had no problems with charges to the room here unlike aria the nights before. Casino: as in my older review for the hotel, the casino is amazing. always looks good, always good people walking by to look at, and i actually win money here every now and then. The cocktail waitresses are excellent and are ontop of bringing drinks and making sure you have a drink (in 45 minutes at the casino, i got 5 drinks). the staff at the tables are also very nice and helpful when you are watching or gambling restaurants: some great places to eat here. i love wicked spoon buffet and have been there a handful of times as it is probably my favorite buffet in vegas (still have to try wynn though). Holsteins was excellent as well (read my review for there also), along with secret pizza (also read my review). the only place here i don't care for for food is china poblano (read my review). Players card: it is a very good idea to grab a players card for here because anything you buy earns you points. our meal at holsteins got us points, our pizza from secret pizza got us points, even drinks and money you spend at marquee will get you points. either present your card, or just save your receipts and take them to an identity players card desk and they will credit you the points. very cool and helps you get stuff faster which is always a plus Check out: check out was amazing. in line people in ipads came up, pulled up charges, and if it was ok, then you could check out with them and leave. super easy and fast to do overall, excellent place and will be my new go to place
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