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| - Now that our wedding is over I just wanted to update my review. We had booked with Life is Sweet in December 2009 for our wedding, having really wanted cupcakes instead of the typical wedding cake (not because it's a fad, but because we love cupcakes). Life is Sweet has very tasty cupcakes so this review isn't really about the food but moreso about having them in large quantity for a wedding.
We were the first ones to book for our wedding day and were told to get mini-cupcakes instead of regular sized, so we did. We also opted to get the "wedding" cupcakes which would be decorated more nicely than their standard ones and some little bits of decor (which they said were ribbon/flowers in our wedding colors).
A few weeks before our wedding we needed to confirm delivery times with all of our vendors, since our venue was small and had one guy essentially manning the place. Though most of our vendors were really responsive, Life is Sweet was tough to get in touch with. The owner handles all of the wedding orders and we had both her shop number and email. Yet her staff either didn't pass along our messages or she didn't respond... and e-mails took a while to get back to as well. Essentially we were told that there were 2 or 3 other weddings that day so she wanted to work with them and figure out their timelines before getting us one. Probably not the best thing to tell a client, in my opinion. Eventually a time was agreed upon and they were delivered at that time. I just wish that we hadn't had to hunt down the cupcake folks for so long - especially with them knowing we were planning our wedding from the other side of the continent.
Additionally, for the surcharges they apply to make things look "pretty" or "special" it seems like we didn't get anything extra. The cupcakes looked just like they did when we picked them up in store to sample - same frosting application and all. No "flowers" or "dragees" or anything that would make you think that it was anything beyond a cupcake. Which is fine, except that we were "highly recommended" to pay an extra sum to have it look extra-special. Also, there were no flowers or matching ribbons or the like, which was also supposed to be included.
The cupcakes tasted fine, which is their ultimate intent. I don't think that the other issues were done intentionally as a sort of racket, I just think they were overwhelmed with orders and things slipped through the cracks. I am just disappointed because we didn't get what we ordered/paid for exactly and the customer service left something to be desired.
So for a cupcake to go, go here - that's fine. If you're looking for a large supply (for a wedding, perhaps?) I'd suggest you look elsewhere.
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