About: http://data.yelp.com/Review/id/mXeku42xyIOGSo3xLkBUow     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • If I could give a zero for this place I would. If your a fan of customer service... DON'T GO HERE! I came for an appointment at 9am (on a Saturday if you can believe it) and was very excited since this was my first appointment and I have been wanting to try this place. I arrived a few minutes early as I usually do for all of my appointments. I walk through the back (being unaware) and am hardly greeted by the receptionist. I stated my name and that I was here for my 9am appointment. She instructs me to take a seat and then begins conversing with I believe another receptionist and provider. Then she hands my some paperwork to fill out which is expected and which is why I came early. It takes me about 10 minutes to complete all of the forms. Then I stand up to hand them in but while I'm standing in front of the three for a couple of minutes I clearly am unable to get their attention because they are too busy gossiping about other clients and what not. I simply set the forms on the counter thinking that once they are finished they will notice the only customer in the building has completed what they asked me to do. After they finally noticed I am done with the forms one of the receptionists informs me that I completed the wrong paperwork, which was provided by the other receptionist by stating they were unaware I was here for a 9am hydrotherapy appointment? OBVIOUSLY, if the receptionist did their job to check the appointment then I would have completed the correct forms... But the worst is yet to come. Keep in mind, I've already been there for about 20 minutes. While I am filling out the correct forms I can here the receptionist in front of me dialing, who I assume is the provider who is supposed to perform the hydrotherapy. They ask the provider if they knew they had an appointment at 9am.... It turns out that the receptionist who scheduled my appointment did not let the provider know. She comes over and states the obvious that the provider isn't here and it will take another 20 minutes for them to get here??? The entire situation is completely irritating since a lot of the mistakes could've been avoided if the receptionists DID THEIR JOB!!!! They should've checked the appointment when I first arrived, gave me the correct forms to fill out, and by that time the provider would've been notified initially to allow time to come to the location. The sad thing is that even when they knew I was a new customer and had received the experience I did they did not offer any type of customer service to fix the situation. Needless to say I walked out of that place so fast and will never come back.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 116 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software