I've stayed here several times in the last 2 years because it's convenient to my daughter's school but I'm going to have to find somewhere new. I'm a Diamond honors member and stayed at hundreds of Hilton properties and this one is probably in the bottom 10 in terms of appearance and upkeep. It is really rundown and needs an update.
On our last stay the door to our room didn't close unless you pulled it shut. While it was obvious the first time you open the door it wasn't obvious to housekeeping who left our door open (not just unlocked, propped open!) for about 10 hours while we were out. Fortunately nothing was stolen. When I noted it in the feedback I left on the Hilton app I got a passive aggressive letter from the assistant manager asking why I didn't report it the night before! Great customer service! The front desk staff is friendly and the location is convenient but I'd recommend you go elsewhere. We will.