Nice people and good work on other dogs but mine won't be back. I asked them to cut her body close but leave her body full. I didn't want to overreact but I didn't even recognize her as my dog because her face fur is shaped differently. Her tear stains are usually almost gone after grooming but looked almost worse than when I took her. I guess I have to deal with it until her next grooming elsewhere. Again the staff was friendly but I would have like what I asked and paid for.