SPEECHLESS...... let's paint a picture.... you get new carpets, and you do your best to make sure that man's best friend does not soil them..... you failed, and your little buddy has an accident..... 4am you submit a contact request online, within hours a text/phone call to schedule service.... I have used Mike and his company countless times, and I have never been so compelled to recommend a service, company, of Independent businessman... Give the LOCAL GUY a shot.... you will not be disappointed or left wondering... would that other company be better.... THEY ARE NOT! CITRUS BRIGHT IS A++++++++++