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| - The food is great. Burgers are fresh and delicious. Have been here a few times, but their food service hours are SO INCONSISTENT!
The date is 5/8 at 10:15pm. My husband called earlier this afternoon to ask what time the kitchen was open until-- they said midnight.
Great! We walk 15 minutes from our house, hungry and excited for delicious burgers. The sign on the door says late night menu until 2am. How convenient for a second shifter!
We walk in and the host grabs menu and walks us to the table, then taps the table with the menus and says to my husband, "Sorry man, the kitchen's closed."
We are obviously shocked and so disappointed. He double checks for us. We called and checked. But the kitchen is closed.
I've lived here for 2 years and seen this location have 3 different restaurants. If they cant be consistent with their customers, they will fail.
10 months later...
Food still good, but I get anxiety every time because there is always some issue. On NYE 2016 I had to make a second trip back after my carry-out order was wrong. I know that was months ago, but just 10 minutes ago I received my delivery in which I requested malt vinegar on the side. There's a giant receipt on the bag with my request on it, but of course none in the bag. A missing condiment is a small issue, but it's the little mistakes coupled with the large mistakes that continue to leave my enthusiasm for this restaurant on a roller coaster ride.
TL;DR: Dine in by 9pm, I wouldn't recommend getting carry-out or delivery.
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