We are just finishing a two night stay here to see a couple of concerts. The hotel staff are very professional and refined. The hotel has several nice little touches such as daily motivational messages on the way to the elevators and staff who randomly handout little treats in the lobby area. The lady who checked us in was very friendly and gave us a lot of information.
The room was very nice and having two bathrooms was awesome. The only quibble is the separate beach club/pool offers very little shade. We ended up in the East Lagoon of the Mandalay Bay Pool as there is a lot of shade there.
We encountered two employees who stood out in a good way. Chere (sp) from the front desk/check in and Kai from the beach club.
We would stay here again and really like the entire Mandalay Bay Complex. There is always a lot going on and everything is well kept.