If I could give them negative stars I would. We were seated with set ups missing some of us didn't have tea cups, plates, or chopsticks. Which we didn't even get around to using them we waited for 10 min raised our hand tried so hard to get a servers attention and we were a big group there was 13 of us. I got up and let the server know that we were ready to order she asked me to repeat myself about 4 times called another server and I repeated myself again "we have not ordered can someone please take our order " she walked away 5more minutes passed so we left. I understand it's busy but at least acknowledge us or tell me that you'll send someone nope not even that.