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| - I really hate to have to do this, but after my second visit here I will not be returning to Solstice Salon. They simply cannot do short African American hair although they claim to know how. It has been pretty evident on both trips to this salon that they really can't and I do take somewhat of an issue with that. The salon is otherwise clean, spacious and conveniently located and the staff is beyond friendly an accommodating but ultimately I came there for a service they simply couldn't deliver on.
I posted a review previously on my first visit - my cut was ok, the perm could have been better especially since my stylist focused more on my roots/new growth and not my ends so I ended up with straight roots and curly ends and thankfully I had my own wrap lotion because they didn't have any on hand. A professional knowledgeable with short African American hair knows you must use ample amount of wrap lotions with at least 2-3 strips to set. I gave them some pointers in that first visit so I was hoping the 2nd visit would be much better.
Unfortunately, that wasn't the case. Again, really nice people, but let's start with the wrap. Not nearly enough wrapping foam was used and then only one strip was applied to set the hair. It was pretty loose and ended up completely coming off mid-drying cycle which pretty much left my hair "gone with the wind" under the hood dryer. A sleek, flat mold was not going to happen. Speaking of the hooded dryer (and another indicator that they don't really do short African hair) it appeared to be broken. At first it was set too high above my head and then when the stylist came to adjust it about 20-30 minutes later it ended up laying flat on my head, lol. Clearly a piece of equipment they do not use often.
My hair was clearly still damp, but my stylist took me from under the dryer anyway. I did overhear her saying that they were trying to close up the shop early so perhaps they were rushing to get me done since I was the last customer, I simply don't know for sure. Anyway, since the wrap wasn't done correctly and my hair was still damp, my hair would not lie flat as it should although my stylist kept trying to smooth it down. She did some trimming of my hair, but honestly I could have had a student at the Ohio City barber school do the same job for $6. She also cut some length off at the top, which I did not ask her to do, but I suppose trimming is necessary to do every once in a while. And the curl, the poor curl is somewhat of a joke. They simply use a flat iron to create very soft and loose waves which essentially blow out in the wind the minute I stepped outside the salon. I went to the park afterwards with my son just on a walk and with the humidity my hair was an absolute mess when I got home, as if I never went to the salon in the first place. There simply wasn't anything smooth, silky and shiny about my hair - it looked just as dry and dull as it did before I walked into the salon.
I was not happy at all and feel I pretty much just blew $40 on a $6 haircut and the rest I could have done myself at home. I didn't create a fuss cause again, the salon would otherwise be the place the be and they are a business so they're out to make money. I would recommend them to my Caucasian and Indian friends, but not my black girlfriends with short hair at all. Very disappointing as my quest to find a professional salon that specializes in short African American hair continues.
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