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  • Beware of Dr. Brown. I took my dog in for a minor scratching issue at his tail, and she mentioned his anal glands, I said, NO, it isn't that. She then said she would check for fleas and took him in the back. She came back with him and said she "expressed his anal glands". I said you did what? I absolutely did not want that done and would never want that done, as I was told by my previous Dr. to always decline that service, unless he were to develop problems with that-which he has not. I was so very upset that she would do something like that without my authorization. I asked her why would you do that when I specifically said that was not the problem. She said I told you I was going to check them. I said I told you that was not it, you heard me say that right? She would not answer me and kept going around my questioning and walked out of the room when I told her how dare her do that and then she denied hearing me say that. When Dr. Nave came in at my request, that went no where. He said she wouldn't lie, I said well she did and you were not in the room when it happened. I asked for them to document what happened and I am going to look into filing some type of negligence. This should NEVER have happened. I have been going to this place for years and have only had a problem with Dr. Brown-She is dishonest and that is enough for me to never be back!
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