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| - There are times I can be a royal dick. Usually it's just me having a bad day and it's all on me. But there are times when the royal Dick in Chief comes out and the person at the receiving end deserves it mightily. Alas, this was the case on my very first visit to this over the top, cheesy, electronic store in a temple of death ... called Fry's Electronics.
I wanted to upgrade my phone. Not exactly rocket science. I knew I'd have to pay more because Verizon had me in a current 2-year contract that allowed them to rape me monthly in a not so gentle financial way and that I couldn't get out of it without having to give up my two kids, and kill a few people on their behalf. They are the top dogs in wireless though, so I keep them.
However my iPhone SUCKS! I went with the hype and bought one of those little white bird poop color phones and after a few weeks I was regretting it. I won't get into why I hate my iPhone (that's another review for another time), but let's just say that I didn't lose any sleep when I heard that Steve Jobs system crashed... literally.
Well, I wanted to get one of those larger screen Samsung phones and since I'm still under contract I just wanted to ask a few questions about how much it would cost, if I could switch carriers once my contact was over, if I could keep my phone if I changed carriers down the road, etc. Nothing too tough. But evidently I found the one employee in the store that must have been suffering from chronic hemroids (how do you spell hemroids?). I was standing there and he asked if I needed some help at which point I THOUGHT that was where I was supposed to tell him what I was looking for and why. Well, I was 10 seconds in when he began to talk to me like I was some special needs kid who had just got off the short bus. I of course should have known that Verizon had these rules with their phones that didn't allow them to switch to another carrier, and that it was too bad that I didn't like my phone but I as stuck with it. Now I get the Verizon stuck stuff... like I said, they have been raping me for months. However, I didn't need the attitude, especially from some skinny twink who probably gave blow jobs in the bathroom when he was on his break. I'm not against gay people, heck I am one, but this queen twink threw me attitude like there was no tomorrow at which point I decided to bring out my own Diva personality (I call her Cascade) and let him know that I didn't appreciate him talking to me like that. He then told me he was busy with another customer, which only pissed me off more because he was the one who asked me if I need his help. Stupid queen.
Well, I was going to walk out when I thought that I at least should mention something to the store manager. Well, I found him. And here I thought Homer Simpson worked at a nuclear plant. No... he works at Fry's Electronics. This guy was about as smart as a turd. He went and got "Steve" who apparently was the queen's manager, who's personality was along the lines of deer in the headlights Forrest Gump.
"Steve" put me in touch with another sales rep who, out of the gate, was nice and gave me great service. I even bought a phone from him. However, if having to get something requires me to be lectured by a bald queen and ignored by a management team who wouldn't know customer service if it bit them in the anus...well then Fry's can go fuck themselves.
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