I work near this location so I have frequently popped by for breakfast but I am sad to say that I will never be returning here.
My mom and I stopped by around 8am on a weekend prior to the usual rush. Despite the restaurant being empty it took a very long time for us to get seated (we almost left). Once the host acknowledged our presence he took us and sat us at a table next to the window. As soon as I got in the area I felt a draft coming from the window and it was a terribly cold morning. Since the restaurant was empty, I asked the host if we could sit elsewhere. He accommodated and moved us to a more centrally located table.
As soon as we sat down, a lady who I presume would have been our waitress had we sat at the original table came by and THREW the menus onto our table. One of the menus literally was flung into my mom and the other slid across the table. There is absolutely no exaggeration - she threw the menus.
I was so shocked and was going to speak with a manager but my mom was about to catch a flight out of town and wanted to get in/out as fast as possible.
We will not be returning. Note to management - please place some importance on properly training your staff and hire people with manners.