I've only gotten takeout from this place so I'm not really going to speak to the service and the atmosphere. After visiting Mr. Brews on the west side we started ordering from this location because it is much closer to our house. We've been here 3-4 times already. Why takeout? Well, aside from the fact that we often like to order takeout, it is very difficult to find parking close to this location, especially free parking.
I've placed orders here and it consistently takes them less than 10 minutes to get everything together. The quality of the food is pretty much identical to the Mr. Brews on the west side (as far as I can tell). The Kentucky Bourbon burger is a favorite, in my opinion with a delicious bourbon mayo and a few delicious strips of crispy bacon. My husband has tried the California burger as well and thought it tasty as well. We usually order the pub chips as well which come topped with bacon, scallions and their homemade beer cheese sauce. This is an excellent place to get a hamburger and fries.