About: http://data.yelp.com/Review/id/mSNIrcbfVf71PaFKVKIkHw

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2012-10-23 00:00:00 (xsd:dateTime)
itemReviewed	Nails by Tanya - Leidan Mitchell Salon and Spa
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	Leidan Mitchell Salon (the Indian School location) is about a 5 minute drive from my office. After three separate attempts at contacting the salon on three separate occasions with no answer or returned phone call, I decided it was best to stop in on a Saturday morning. I was looking to make a nail appointment and did not expect to be accommodated the same day (especially on a Saturday). However, the receptionist exclaimed "of course we can fit you in, no problem". At that, I proceeded to sit in the center of the salon for 15 minutes. I watched the front desk girl approach multiple nail techs all of whom seemed to be busy and/or annoyed. The receptionist returned to let me know that, in fact, they did not have any openings. When I inquired when the next opening would be she took my number down and said someone would be in touch with me soon. About three weeks have gone by now, and I have yet to receive a phone call. When I called to follow up, again, there was no answer. When I expressed the difficulty I was experiencing in terms of getting in touch with someone the day I went into the salon - the receptionist gave me a confused look and did not even take the simple, logical step of confirming the number I was dialing (although this is the phone number listed on their website). All in all, I was turned off by the simple lack of care I was shown as a new potential client. At the very least, a professional establishment in the customer service industry should have a scheduling system (whether paper or electronic) that allows them to easily relay openings to, and book appointments for, interested clients. They could not even offer that. No establishment should ever leave a customer feeling that their business is not needed, but unfortunately Leidan Mitchell did just that.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Jessica

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