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  • I've been coming to this Panera location for a very long time and have noticed a significant decline in quality and experience. As managers have switched over time, I feel like this location is yet to find a good fit. The menu changes very often and is now much more limited than it once was. I know this may be out of control of the location, but I'm not happy about it. My latest experience was not good at all. I waited in line for 15 minutes with only one person before me because the girl working cash had no idea what was going on or how to cut bread. After serving the person before us, she asked someone else if they were ready to order even though we had clearly been in line before the other party had even walked in. When paying, we were shortchanged $5 and it seemed intentional, as the manager who took over cash punched in $45 rather than $50 which seems suspicious as it is one bill and it wouldn't make sense to punch in the numbers in that order. The food was okay, but the salads were very underdressed. There was a big globe of dressing near the bottom, but that's about it. It's unlikely that I will return.
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